How long will it take to receive my product?

Please allow up to 1 week for your order to be shipped out.

How should I care for my item?

Please refrain from machine washing your ELLIE GRACE pieces. To ensure your items last, we recommend you to hand wash or dry clean them.

Can I return or exchange my item?

Unfortunately we do not accept returns or exchanges. If an item is faulted, please reach out within 24 hours using the contact form.

Will sold out products be restocked?

It is not guaranteed that any products will be restocked. Most items will only be offered for a limited time.

Please fill out the contact form with any additional questions or concerns.